Service Success Workshop

Description
This course is priced per person, the pricing is $99.99 per person/per session (the minimum order is $2,399.79). Once your order is placed, an SGEi specialist will contact you to set up the virtual session for your team.
Name:

Creating Relationships for Service Success Workshop

Overview:

Creating Relationships for Service Success is designed to delve into each component of making a relationship with a customer last—from forming positive first impressions to resolving complaints to developing and managing a client portfolio and touchpoint plan. During this learning experience, participants will adopt each of the skills necessary to retain and maintain customer loyalty, satisfaction, and sales. With interactive, hands-on discussions and activities, participants will leave this learning experience equipped with the habits, tools, and understanding of how to build lasting personal relationships with each of their customers.

Length:

Four, two-hour sessions over four months

Participants:

A minimum of 24 participants per session

Price (for an SGEi-Certified Trainer):

$99.99 per person/per session (the minimum order is $2,399.79). Once your order is placed, an SGEi specialist will contact you to set up the virtual session for your team.

About Our Learning Experiences:

Our learning experiences focus on the skills and insights that make your team comfortable and confident in their daily and weekly priorities. These two-hour sessions will empower your team to engage and get the most from each other and help them better interact with your customers.

“Once again, the [SGEi] programs and training introduced to our leaders and associates have proven to be instrumental in creating change and instituting a culture of excellence in the most challenging of environments.” —John Higgins, F&B director, Waldorf Astoria Hotel

$99.99