The Emerging Leaders Program is comprised of thought-provoking videos that guide emerging leaders on a path to self-discovery, gaining insights into how to master their newly bestowed leadership responsibilities. This program, developed by leadership expert Shane Green, and hosted by master trainer, Taylor Scott, equips participants with the fundamental skills required to become competent managers and develop the habits necessary to inspire, care for, and serve others as a leader in your organization.
Managers are the most influential element of an organization’s culture, performance, and sustained success. While managers are often equipped to manage the daily tasks and operational necessities, they are not set up to deal with the people responsibilities of their role. The Emerging Leaders Program focuses on developing a new manager’s ability to perform their people responsibilities, inspire excellence, and create a culture of inspired and motivated teams.
The Emerging Leaders Program focuses on developing a comprehensive set of skills new leaders need to execute their roles well. This program is designed from SGEi’s many years of working with, consulting for, and elevating leadership for organizations worldwide.
This interactive learning experience design provides memorable, motivating, and effective development for prospective or emerging leaders. This program is proven to improve emerging leaders’ performance capabilities with newly learned skillsets they can execute in and out of the workplace.
This program is a self-lead video-based course and consists of 17 dynamic, thought-provoking videos. With a corresponding participant journal in tow, participants will receive a hands-on experience that will require active participation, thoughtful reflection, and coaching from a participant’s manager.
Participants will begin this course by learning the definitions of leadership and culture. We will guide participants as they review how culture is created, its importance, and how it influences an organization’s brand.
Participants will watch as we describe how and why values are necessary when defining performance. We also reveal the two types of required values for an organization’s success. Participants will work through activities designed to help them apply this framework to their organization and its values. We will conclude the video by detailing the importance of leading an organization’s values by example and equipping participants with the skills needed.
Participants will discover effective techniques to deploy to ensure they select and hire people apt for a position within their organization. We disseminate the difference between job fit and cultural match and how both are necessary when reviewing candidates. Participants will also learn what an employee value proposition is and be guided through a step-by-step process of building their own EVP they can use in their recruitment efforts.
In this video, participants will review the various ways traditional interviews are flawed and how to remedy these hurdles through behavioral interview questions, activities that revolve around the company values, and group interviews. With these new practices in mind, we will review the importance of each and walk participants through how to facilitate them within their organization. By the end of this video, participants will walk away with concrete steps to ensure a memorable and effective interview experience for future candidates.
Participants will discover the differences between orientation and onboarding for the following two videos and how they can ensure both are memorable within their organization. In this video, they will review how to foster an emotional connection with a new hire through a great first impression during the orientation. We will also explain to participants how to create a memorable orientation and allow them to consider how they can introduce the customer to the new hire effectively.
As a continuation of the previous video, participants will continue to learn how to ensure their new hires are set up for success after they have been selected for their roles. During this video, participants will discover what makes an onboarding experience memorable and the five questions they need to answer to ensure their onboarding is well facilitated and effective. Using this framework, we will guide participants in creating their own onboarding plan they can use within their organization.
In this two-part video segment, participants will understand servant leadership and how they can apply it to their roles. Servant leadership is comprised of two parts: enablement and empowerment. In this video, we will define and place special emphasis on enablement. We will debrief participants on the three ways they can enable their teams: through information, tools, and ongoing training and support. With these three tenets in mind, we will walk participants through three activities, where they will have to determine how they can ensure their teams are properly enabled.
As a continuation of the previous video, participants will continue to learn about servant leadership, specifically focusing on team empowerment. Participants will review the importance of empowerment and what they need to provide their teams to facilitate it properly. We will then guide participants through an activity where they will consider best practices they can facilitate with their teams within their organization. Afterward, we will debrief the activity, highlighting what has worked best in other organizations and specific practices participants can take away from watching this video. From these two Servant Leadership videos, participants will understand that both enablement and empowerment are necessary to create environments of mutual trust and respect within their teams and organizations.
For the following four videos, participants will discover what it takes to become an excellent coach to their team members. In this first video, participants will learn the importance of coaching and the effective mechanisms, characteristics, and best practices of informal feedback. Participants will also be provided with a model they can use to deliver in-the-moment feedback to their employees. We will conclude the video by detailing a scenario and having participants practice giving informal feedback using the newly described model.
In this second of the four-part video session, emerging leaders will continue learning about feedback and, more specifically, formal feedback. We will detail how performance is defined and measured, which becomes the basis for when and how to provide feedback. Participants can deepen their understanding of how to coach according to an employee’s performance. Participants will then review the formal coaching grid and the four types of employees they need to be aware of to adjust their feedback as necessary and for the best results. With this grid in mind, we will guide participants through an activity where they will select four employees within their organization to categorize as this grid outlines, along with a plan for how to ensure these employees are placed on the right path moving forward.
In this third of the four-part video session, participants will continue reviewing the different types of feedback, this time understanding how to give recognition. We will describe the importance of recognition and its impact on a team and organization. Participants also learn the VAK model and how understanding it is imperative to ensure their recognition is heard and appreciated by those they recognize. We will also review how to give recognition using the informal model as a guide. Using this newly learned information, participants will have an opportunity to put these ideas into practice. The video will conclude with participants determining a concrete list of action items they will execute to recognize their team members thoughtfully and effectively.
In this fourth and final installment of the four-part video session, participants will conclude their learning of feedback and how to become an inspiring, effective coach by understanding the necessity of having tough conversations and making tough decisions. We will describe various best practices proven effective to mindfully facilitate tough conversations and walk-through an activity where participants will understand how to plan for these conversations. Participants will then review the foreseeable consequences of not having or making these conversations or decisions and why they need to do so, even if it feels uncomfortable. Participants will be guided through an activity where they will outline a course of action for making and executing tough decisions respectfully.
In this video, emerging leaders will review the importance of effective communication and learn how to communicate in various ways to ensure their messages are understood. We will describe the different ways communication can break down and how to mitigate it. Participants will also learn more about the VAK (verbal, auditory, kinesthetic) model and take a survey to determine their learning and communication styles. We will then detail effective best practices when communicating verbally, in writing, and via body language. By applying this information to their roles, they can effectively understand their team members and temper their communication style according to what will be heard best.
We begin this video by detailing why listening is crucial for emerging leaders, personally and professionally, and how to overcome negative habits that prevent active listening. Participants will then learn about the listening continuum and the five different types of listening. With these ideas in mind, participants will create a list of habits they can use to become better listeners for their team.
In this video, participants will learn about the two types of meetings (project and daily) and the purpose and benefits of each. We will describe principles participants can begin to habituate when facilitating these meetings and common mistakes they will need to overcome and avoid ensuring the efficacy of these meetings. Participants will also participate in an activity where they will get to rate a project meeting against the guidelines they learned from this video, concluding by understanding how they can make this meeting more effective moving forward.
This video defines conflict and why it’s important and needed in an organization rather than something to shy away from. We will unpack the various types of conflict that exist within an organization and how and why they form. With these in mind, participants will understand which types of conflict are suitable for various situations and how to transform any form of conflict into a symbiotic partnership. We will show participants step-by-step how they can evolve a conflicting or coexisting partnership into a harmonious relationship through communication, empathetic listening, and genuine understanding.
In this final video of the emerging leaders’ program, we will explore the various styles of communication and how each takes shape within an organization. He will disseminate each of the four communication styles, its pros, cons, and characteristics. Participants will also be shown examples of each and what they must do to ensure everyone in their organization is heard, understood, and can speak. We conclude this video by asking participants to identify employees, colleagues, or leaders they know who fall into each category. Participants will then develop a plan to address each of these identified persons according to their communication style, adjusting their approach for future conversations. With these tactics in mind, participants will understand how to get the best from their people, tapping into their potential through thoughtful, genuine communication and a desire for understanding.
This series of videos is designed to provide necessary leadership skills so participants can practice, receive coaching from their manager, and elevate the work experience of their team.